What learners will build
Apply emotional intelligence and resilience strategies to manage challenges and communicate effectively
Apply emotional intelligence and resilience strategies to manage challenges and communicate effectively
Apply emotional intelligence and resilience strategies to manage challenges and communicate effectively
This course contributes 15 hours toward the Personal Leadership & Executive Presence Level 2 Certificate. Completing Levels 1, 2, and 3 earns the Master Certificate.
Use emotions in decisions: precision, bias, values tradeoffs.
Team emotion: safety, contagion, accountable standards.
Resilience under adversity: crisis decisions, adaptation, measurement.